Overseeing all operational aspects of a hotel, ensuring smooth daily functions, maintaining high standards of guest service, managing staff across different departments, various marketing activities, and upholding compliance with policies and regulations, all while prioritizing guest satisfaction and financial performance within budget constraints; key duties include supervising staff, handling guest complaints, monitoring inventory, implementing operational procedures, and collaborating with other departments to optimize the overall hotel experience. 
Key responsibilities:

• Staff Management:
  Supervise and coordinate staff including front desk and housekeeping, ensuring proper scheduling and training. 

• Budget Management:
  Oversee hotel finances, monitor expenditures, and maintain operational budgets within set parameters. 

• Operational Oversight:
  Implement and enforce hotel policies and procedures, ensuring compliance with health and safety regulations. 

• Inventory Control:
  Monitor and manage inventory levels of supplies and amenities, optimizing stock levels to avoid shortages. 

• Performance Monitoring:
  Regularly review staff performance, identify areas for improvement, and conduct performance evaluations. 

• Problem Solving:
  Quickly identify and address operational issues, including guest complaints, maintenance concerns, and staff conflicts. 

• Communication:
  Foster clear communication channels with staff, guests, and other departments to ensure smooth operations. 

• Reporting:
  Prepare and analyze operational reports to identify trends, track performance metrics, and inform decision-making. 

• Guest Service:
  Prioritize guest satisfaction by addressing concerns, resolving issues promptly, and ensuring exceptional service standards across all departments. 

Required Skills:

• Leadership and Team Management: Ability to motivate and guide staff effectively 

• Customer Service Focus: Excellent interpersonal skills and a commitment to guest satisfaction 

• Financial Acumen: Understanding of budgeting, financial reporting, and cost control measures 

• Operational Expertise: Thorough knowledge of hotel operations, industry standards, and best practices 

• Problem-Solving Skills: Ability to think critically and find solutions to operational challenges 

• Communication Skills: Effective written and verbal communication to interact with staff, guests, and other departments 

Good pay and benefits 
Health insurance 
Sick and Vacation Pay